Privacy Policy

The protection of your personal data is of utmost importance to us. We process your data exclusively on the basis of legal regulations (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing in the context of our activities, our website, and other marketing activities.

The following notes provide an easy-to-understand overview of what happens to your personal data when you visit our website www.psychotherapie-boeck.at. Personal data refers to any data that can be used to identify you personally.

Who is responsible for data collection on this website?

Data processing on this website is carried out by Eva Böck.

The use of this website is generally possible without providing personal data. However, if personal data (e.g., name, email) is collected on our pages, this will always be done on a voluntary basis, as far as possible. In addition, during the counseling process, personal data (e.g., name, address, email) will be collected for invoicing purposes.

Types of personal data we collect

On one hand, this refers to voluntarily provided data, such as email addresses and names for newsletter registration, the contact form, or when contacting via email.

On the other hand, data is automatically collected when visiting the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is automatically collected as soon as you enter our website. We value your privacy greatly, so we have taken all possible precautions to, for example, anonymize your IP address and only use plugins that are GDPR compliant. The information that is automatically stored (e.g., cookies) helps to display the website offer more effectively and to, for example, set up an automated newsletter registration process.

Types of non-personal data we collect

Non-personal data refers to unidentified and non-identifiable information collected about the use of our services. Non-personal data cannot be used to infer the identity of the individual from whom it was collected. The non-personal data we collect mainly consists of technical and summarized usage information.

Encryption via SSL

For security reasons, our website uses SSL encryption (Secure Sockets Layer). This protects transmitted data so that it cannot be read by third parties. You can recognize a successful encryption by the fact that the protocol designation changes from "http://" to "https://" in the status bar of the browser and that a closed lock symbol appears there.

Contact with Us

If you contact us via the contact form on the website or by email, the data you provide will be stored for six months to process your request and in case of follow-up questions. We will not share this data without your consent. If a contractual relationship is established and services are provided by us, we will store your data in accordance with legal regulations, such as for a minimum of 7 years as per tax retention obligations.

Our website uses so-called cookies. These are small text files stored on your device via the browser. They do no harm.

We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not wish this, you can set your browser to notify you when cookies are set and allow them only on a case-by-case basis.

Deactivating cookies may limit the functionality of our website.

Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This primarily includes IP addresses, contact requests, meta and communication data, contractual data, contact data, names, website accesses, and other data generated through a website.

The use of the host is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of providing our online offer securely, quickly, and efficiently through a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will process your data only as necessary to fulfill its service obligations and will follow our instructions regarding this data.

We use the following host:

Wix.com Ltd.
Nemal St. 40
6350671 Tel Aviv
Israel

Phone: +972 (3) 545-4900
Fax: +972 (3) 546 6407

Processing of Data in General (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary to establish, structure, or modify the legal relationship (basic data). This is done based on Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. Personal data regarding the use of our websites (usage data) is collected, processed, and used only to the extent necessary to enable the user to use the service or to bill for it. The collected customer data will be deleted after the completion of the contract or termination of the business relationship. Legal retention periods remain unaffected.

All other marketing activities are carried out based on your voluntary, explicit consent and will remain stored with us until you withdraw consent.

Your Rights

You generally have the right to access, correct, delete, restrict, transfer, revoke, and object to the processing of your data. If you believe that the processing of your data violates data protection law or your data protection rights have been otherwise infringed, you can file a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

Austrian Data Protection Authority:
Barichgasse 40-42
1030 Vienna

Phone: +43 1 52 152-0
Email: dsb@dsb.gv.at

You can reach us at the following contact details:

Eva Böck
Gussenbauergasse 1/21
1090 Vienna

Mobile: +43 676/37 59 156
Email: hallo@psychotherapie-boeck.at

Status: April 2025